http://first-data-merchant-service.pissedconsumer.com/

[Admin]

05/25/2015

There are hidden account closure fees. At the time of account opening I made clear to sales agent that I don't need any contract or any closure fees.

Please beware if you do business with #First Data. I really feel sorry for people who work for #First Data. If we try to classify and fit a company into evil bucket, #First Data will fit it perfectly. I am a small business owner and started a computer store couple of years ago. For payment solution I contacted First Data. Their sales rep was all about helping small businesses grow. I clearly explained the rep that I am trying a new business, so I don't want any contracts or lease. The rep explained that they help small businesses all the time, and even if we decide to close the store there won't be any penalties. After two years of running the store, we decide to close down, as market had changed and there was less demand for the services we were offering. We returned the credit card machine. The credit machine was small one and not worth more than $75. When I called First Data, they said I have to pay them $660 and another $100 to close the account. After doing business with them for almost two years and paying them high credit card fees and charges, the company wants me to pay them $750 to close the account. They aren't willing to listen to anything. Their one liner is : "If you don't pay us $750, we will report it to credit agency". When I told them about the promise of their sales agent made, they replied that the agent may have lied to us. So you guys, First Data, lie to get the business, and then hold the personal credit hostage to extract more money. As a small business should I now be spending time on phones explaining myself and looking for legal remedies, or pay the ransom and continue put more efforts in growing my small business?

Merry Christmas to you all..!! This is the Christmas gift I got from First Data. Hope good sense prevails and they treat small business as not someone they can take hostage for a ransom.

04/26/2015

I had also contacted, in Dec 2015, the First Data agent who had sold me the terminal. Since she had promised that I won't have any penalty or fees or contract if I decided to close early. After 3 months she got back to me in 03/2016 and said that FirstData has rejected her request. When I called FirstData I was told that she was just a salesperson, and she doesn't work for FirstData but her business card says FirstData. I was also told that salesperson can lie but I will still have to pay more than $750. My credit score has dropped by more than 150 points. The lease number is 052-1018468-000. I have been terribly cheated and FirstData reps on phone are telling me that it is okay to be cheated by a salesperson. Can someone please help me with this case and guide me as what I should be doing. Should I register a FIR , will that help or any other means to solve this issue will be appreciated.


http://first-data-merchant-service.pissedconsumer.com/

[Admin]

This company has ripped us off for 3 years.Are you aware, that when you use Pivotal Payments for your Point of Sale equipment, that they use another company that provides the equipment.

Are you aware, that once you sign a contract with them, you get no customer service. They are partnered with Pivotal Payments. Pivotal payments were unable to provide us with service and said its wasn't their job to notify First Data that the equipment provided did not work for us. First Data said that Pivotal Payments should have notified them.

They held us at hostage until we returned the equipment that Pivotal Payments had and gave them money to buy us out, FOR SERVICES WE NEVER RECEIVED.

A lot of time was spent speaking to both companies with no satisfaction.Neither of them wanted to take responsibility, BUT THEY SURE TOOK THE MONEY.WARNING THEY ARE RIP OFF ARTISTS